No New Colors

Due to our volume of orders, we are not able to process returns, exchanges, cancel orders, or process refunds. At the discretion of our leadership team  exceptions will be made. All exceptions and exchanges, at the discretion of leadership, will be subject to a $15 processing fee.

All orders may take up to 2 weeks to arrive. Many orders arrive sooner, it depends on the immediate availability of your selection. At this time, we do not offer expedited shipping.

We can ship to virtually any address in the world. Note that there are restrictions on some products and areas.

Please also note that the shipping rates are flat rate, currently based on weight of the items purchased. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. If a larger sized flat rate shipping method is required we will invoice you the shipping difference. (This is very common on international orders) 

We are not responsible for lost/stolen or damaged items. You will need to refer to the carrier and advise of the issue and place the appropriate claim. Once the items leave our facilities and the carrier states delivered it is no longer within our policy to replace anything lost/stolen or damaged. We will do everything in our power to assist you and we guarantee satisfaction from a small business standpoint.